Background: Mental health issues are becoming more prevalent, particularly among young people. Seeking treatment and gaining access to suitable mental health care services will assist students in overcoming mental health issues early on. However, there is currently little research on this topic among Vietnamese students, particularly those studying medicine. Objective: Describe the tendency of students at the Thai Nguyen University of Medicine and Pharmacy to seek help to solve mental health problems; survey the barriers to accessing mental health care services among university students at the Thai Nguyen University of Medicine and Pharmacy. Materials and Methods: Description in cross-section. The study used a questionnaire to conduct direct interviews with 1209 students at Thai Nguyen University of Medicine and Pharmacy. Research indicators include age, gender, ethnicity, and the rate of students with mental disorders according to the SRQ-20 scale. Results: The average age was 20.6 ± 1.7 years. The rate of students with mental disorders is 50.0%. Sources of support that students often turn to to solve mental health problems were: friends (36.3%), family (24.0%), while mental health care specialists was 2.6%. Want to solve problems by myself (64.3%); that talking with friends and relatives is better (40.1%); and think that the problem will go away on its own and without help (32.7%) were the three reasons chosen by most students to explain not seeking professional mental health care services when experiencing mental health problems. Conclusion: Instead of seeking professional mental health care services, students often turn to relatives who do not have competence in mental health care to solve mental health concerns. Students' awareness and attitudes regarding mental health concerns are the most significant barriers to seeking mental health care services.